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Illegal calls and what you can do about it

The law protects citizens: phone calls from companies are permitted only under certain conditions, but generally prohibited

The phone rings and instead of the favorite friend logs a strange voice that you as a customer for an insurance policy, a phone service, an investment gain or even for the purchase of home ownership wants. Most callers are bold, can be difficult to get rid of and have all sorts of tricks on the way to the called party to accept a representative visit to coerce or to him / her "necessity" even a contract. Even large companies such as Allianz and German Telekom able to use these marketing methods, as evident with respect to the business benefits of cold calls from the occasional fine imposed are negligible (see Financial review 12/2006).
also in contact with our customers from the COM concept we learn again and again that this family property developers, provided they fit in the target group and have even left their phone numbers, are nonstop from hotlines and terrorized by phone dialers.
Many citizens are so irritated by these uninvited calls. Because the apartment belongs to privacy, which may not easily penetrate, even by telephone. In accordance with the Law against Unfair Competition explains these calls as "unacceptable harassment '(§ 7). The law is intended to help protect companies from frivolous serious competition, but also sell the black sheep, over-priced products to customers or persuade them to reveal personal data, to put a stop to.
calls from companies you are at home only under certain conditions allowed, but usually prohibited.

Allowed telephone advertising
- if express consent of the called party is present, the call is legal. This is for instance the case if you have even asked for a phone contact.
- calls that are purely for customer service, are allowed. If, for example, customer satisfaction obtained after an interview, or to determine whether a visit actually took place, may be called.

Forbidden calls
- If the consent was not obtained properly the calls are not allowed. Thus, for example, clauses in loan contracts or by phone, by which the customer, with future marketing calls to agree to ineffective.
- It is not enough to ask the person called at the beginning of the conversation, whether they agree with a telephone is. Prior to the call before any consent, the call remains inadmissible.
- calls that are used after the termination of a contract, the recovery of the customers (so-called Nachfasswerbung) are prohibited.

What can you do?
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Do not hesitate, simply hang up. It does not protect against further calls, but spared lengthy explanations and arguments with pushy advertisers.


ads you want to make a nuisance of unwanted calls to display, record It is best to date, time and name of the requesting company and the caller.
In this case, you should have sent information to facilitate the identification of the originator of the calls.

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Read the conclusion of contracts, the fine print. If you are required to sign to agree to marketing calls (Call for product information) agree, please delete these rates before the signature. Caution when participating in sweepstakes, enter as possible to any phone numbers! Never contracts on the phone.

more information

Financial Test Issue 12/2006. Special issue as a PDF:
http://www.test.de/themen/steuern-recht/meldung/Verbotene-Telefonwerbung-Illegaler-Kundenfang-1447432-1447123/

law against unfair competition (in particular, § 7)
http://www. gesetze-im-internet.de/bundesrecht/uwg_2004/gesamt.pdf

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New Home Concept is celebrating its first birthday

A special house: a guaranteed price, high quality, excellent advice

The company has COM concept in May 2009, exactly one year, both a simple and original concept for the private housing on the market. At a guaranteed fixed price of € 134,900 a house with 152 m2 Living space is offered completely ready to move and not just a turnkey basis. This is among other things possible that only one house available, the experience, maps the exact needs of many customers. This unnecessary planning and architectural costs can be saved. In addition, COM concept of great importance to transparency in the supply design and customer service sets, so that too often occur during construction surprises in the form of additional costs or bureaucratic obstacles can be avoided from the outset.
Even after a year is becoming apparent that the new approach clearly fills a market niche, because there is great interest in the concept of the COM offered house.

The birthday offer

Since birthdays and gifts go together easily, COM concept has decided to renew for one year planned limited offer until the summer of 2010. Customers who still want to achieve in this year's dream of owning a home can, so in 2010 still build for the price of 2009.
a great offer, because at a very attractive price, a quality home delivered impressive: high-quality materials and components from the windows and doors to flooring to the sanitary facilities and a fully fitted kitchen brand. Ecological and energy technology is the house-to-date, and it is with a solar system and underfloor heating to air heat pump equipped and complies with all requirements of the latest EnEV. - Be surprised of other interesting features at a briefing.
The offer is limited, there are only a few houses are available, interested developers should therefore act quickly. comply

Non-binding reservation until August 2010

To date for this anniversary offer enough non-binding reservation by phone - the actual start of construction to set the customer later.
About the nationwide reservation hotline's toll-free number 0800 - 566 26 62 to reach prospective customers on weekends and public holidays for a competent employee who accepts reservations and offers a date for a comprehensive consultation and Bauaufklärung.

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Appropriate cooperation to the optimum customer benefit

customer service to building a house competent partners are available for optimal offers affordable and complete the entire portfolio

to creating a ready to move house, many companies are involved. This gives clients assistance in the selection of reliable suppliers, work together with companies such as COM Concept strong partners. Particularly useful such cooperation is in the search for a suitable site for the proposed house.
Here Concept COM cooperates with a project development company, founded over 170 years and for many years in Berlin and Brandenburg land developed and marketed. Their experience stands for competence and reliability. The sets for the houses of COM Concept applicable best value for money, therefore in this partnership services perfectly to the real estate sector continued.

house looking for property: great deals in Mill Beck in Berlin

Very concretely, for example, in Mill Beck offered extremely interesting properties. The community "Mühlenbecker country" is at the gates of Berlin, still within the north of Berlin ring and has its own train station. From the railway station "Mühlenbeck monk Mill S8 runs regularly towards the center of Berlin. In addition, Mühlenbeck its own motorway exit from the A10. It is therefore an excellent location for Berlin: the capital with all its amenities and attractions located outside the front door, and yet it has been living in an idyllic landscape of Brandenburg with high recreational value. In
Mühlenbeck are 124 properties available - from 500 sqm to 1047. They are all fully developed, there are drinking water and sewage, gas and electricity, and telephone lines; kindergarten, Schools and shops are also nearby. The development plan is approved and in order to acquire the right to build, simply press a Bauanzeigeverfahren. In the election of our company we are bound by no rules for roof shape or facade design. There is no design regulations do not exist in Mill Beck.

The special advantage: Leasehold

The lots in Mill Beck are the property of the evangelical church that these entities as leasehold land for 99 years and longer. In order for the tenant interests in or rights with respect to the land, may build houses and can pass on that right or sell. The cost is 1.20 euros per square meter per year, or about 60, - € per month for a plot of average size - an incredibly affordable alternative to buying land, especially near a metropolis like Berlin!

lease contracts with the above-described rights (development, inheritance, capital) and is valid for 99 years. The contract can be terminated by either side. He is certified by a notary and registered in the Land Register. Thus, the rights of the lessee of an owner which is very similar (so-called, land law "). There is thus no problem to sell their property within the period or further bequeath.
more info like the free hotline 0800 - 566 26 62nd

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FREE orientation sessions for clients: the Bauaufklärung for all

All any building, which this year are planning to build, should it be the importing Orientation miss about building not let

Experience has shown that most domestic customers are initially only very vague ideas about the what with the construction of a detached house Sun to expect. There are many questions: eg What type of house is right for me? How do I deal with often little understood treaty texts? How do I control the costs? Or: What is to be considered for land acquisition?
can result in unrealistic dream of home Planning, only sales oriented advice and lack of transparency of costs quickly become a lifelong nightmare. The past year new Berlin-based company active in the market COM Concept of targeted non-binding offer information sessions and showing that there is another way.

orientation in the jungle of offers

For those who only want time to inform you, there are the COM Concept regular free orientation sessions with lots of good tips. Goal is to achieve transparency throughout the decision-making and construction period to avoid disappointment and conflict.
The two-hour orientation sessions include Talks on financing, property search and acquisition, building costs and the introduction of the COM concept house.
It is so informed and advised - no pressure to decide. Armed with this knowledge, you are then in a position to the home seller the right questions.
Even those who were already at a construction company and feel uncertainty about their decision, are welcome. If desired, participants will be informed for free on the "fine print" may already existing contracts and tenders.
This can be informed about the financing side competently, the events with one of our Partners from financing activities carried out. These are then held in the premises of each cooperating bank, and in each case a financial professional and a Bauaufklärer concept of COM to be present. Completes the round can be competently answered by another representative from the property sector so that really all questions about the building.
The dates in your area, visit the website of the company under http://www.kom-concept.de or the toll free hotline 0800 - 566 26 62nd Interested parties should register now to be ready in time for construction in 2010.

purchase decision only after extensive Information

from such a solid base of information from the participants can then "concept" either after careful examination of what is currently offered house decide the company COM concept, or they are going now as a professional and not just as a layman, in the next sales meetings and negotiations of the other construction companies and suppliers in the industry.